Question 1

What is Kola Energy?

Accepted Answer

Kola Energy is a premium coffee alternative made from a blend of West African kola nut, cacao, coconut, and L-theanine. It delivers smooth, sustained energy without the jitters or crash associated with coffee. Simply mix one tablespoon with hot or cold water, milk, or your favorite beverage.

Question 2

What does it taste like?

Accepted Answer

Kola Energy has a smooth, nutty cacao-coconut profile with a gentle warmth. It is naturally unsweetened, giving you full control over flavor. Many customers describe it as richer than mushroom coffee and smoother than traditional coffee.

Question 3

How much caffeine does it contain?

Accepted Answer

Each serving contains approximately 125mg of natural caffeine from kola nut, paired with L-theanine for a focused, jitter-free energy curve. This is roughly equivalent to a strong cup of coffee, but with a noticeably smoother delivery.

Question 4

What are the ingredients?

Accepted Answer

Kola Energy contains four core ingredients: kola nut extract (natural caffeine source), cacao powder (rich flavor and antioxidants), coconut cream powder (smooth body and healthy fats), and L-theanine (promotes calm focus). No artificial additives, fillers, or sweeteners.

Question 5

Is it safe for daily use?

Accepted Answer

Yes. As with any caffeinated product, we recommend starting with one serving to assess your individual tolerance.

Question 6

Is it unsweetened? Can I add sweetener?

Accepted Answer

Kola Energy is unsweetened by design, giving you full control over taste. You can enjoy it plain or add honey, maple syrup, stevia, or any sweetener you prefer. It also pairs beautifully with milk or plant-based milk alternatives.

Question 7

How many servings are in one bag?

Accepted Answer

Each 166g (5.9oz) bag contains approximately 30 servings. At the one-time price of $24.99, that works out to about $0.83 per serving. Subscribe & Save brings it down to roughly $0.71 per serving.

Question 8

How do I prepare it?

Accepted Answer

Mix one tablespoon (approximately 5.5g) with 8oz of hot or cold water, milk, or your favorite beverage. Stir or shake until fully dissolved. It is instant — no brewing, steeping, or special equipment needed. Enjoy it as a morning ritual, afternoon pick-me-up, or pre-workout boost.

Question 9

How much does shipping cost?

Accepted Answer

Standard shipping is a flat rate of $6. Orders over $50 ship free. We currently ship within the United States only.

Question 10

How long does shipping take?

Accepted Answer

Orders are processed within 1-2 business days. Once shipped, estimated delivery is 3-7 business days depending on your location within the US.

Question 11

Do you ship internationally?

Accepted Answer

Not at this time. We currently ship within the United States only. International shipping is something we are actively exploring for the future. Sign up for our newsletter to be the first to know when international shipping becomes available.

Question 12

Can I change or cancel my order?

Accepted Answer

If your order has not yet shipped, please contact us at hello@bantuharvest.com and we will do our best to accommodate changes or cancellations. Once an order has shipped, it cannot be modified, but unopened products may be returned within 30 days of delivery under our return policy.

Question 13

How does Subscribe & Save work?

Accepted Answer

Subscribe & Save delivers Kola Energy to your door on a recurring schedule at 15% off the regular price ($21.24/month instead of $24.99). Your first order ships immediately, and subsequent orders ship automatically on your billing cycle.

Question 14

Can I pause or cancel my subscription?

Accepted Answer

Yes, you can pause or cancel your subscription at any time with no questions asked. Simply contact us at hello@bantuharvest.com or manage your subscription through your account dashboard.

Question 15

How often will I be charged?

Accepted Answer

Subscribe & Save is billed monthly. You will be charged on the same date each month as your initial subscription order. You will always receive an email notification before each billing cycle.

Question 16

Can I change my delivery frequency?

Accepted Answer

We currently offer monthly delivery. If you would like to adjust your schedule (for example, every 6 weeks or every 2 months), contact us at hello@bantuharvest.com and we will set up a custom schedule for you.

Question 17

What is your return policy?

Accepted Answer

We offer a 30-day return policy for unopened products in their original sealed packaging. Opened products are final sale. To start a return, contact us within 30 days of delivery at hello@bantuharvest.com and we will provide return instructions. Refunds are processed within 2-3 business days after we receive the returned product.

Question 18

What if my order arrives damaged?

Accepted Answer

We are sorry if that happens. Please contact us at hello@bantuharvest.com within 48 hours of delivery with photos of the damage, and we will send a replacement at no cost to you.

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