Privacy Policy

Information You Provide

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect your name, email address, shipping address, phone number, and payment information. Payment details are processed securely through Stripe — we never store your credit card numbers on our servers.

Information Collected Automatically

When you visit our website, we automatically collect certain information including your IP address, browser type, device type, pages viewed, and the date and time of your visit. We use cookies and similar technologies to facilitate site functionality and understand how visitors interact with our site.

We use the information we collect to process and fulfill your orders, communicate with you about your orders and account, send marketing communications (with your consent), improve our website and products, prevent fraud and protect our business, and comply with legal obligations.

We use cookies and similar technologies for essential site functionality (keeping you logged in, maintaining your cart) and improving your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Website Analytics

We use Vercel Web Analytics to collect basic visitor metrics such as pageviews, unique visitors, referrers, top pages, and device type. Vercel Analytics is privacy-friendly and does not use cookies, does not track individual users across sites, and does not collect personally identifiable information. It is compliant with GDPR, CCPA, and other privacy regulations. We also use Vercel Speed Insights to monitor site performance metrics (such as page load times) to ensure a fast browsing experience.

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, including Stripe for payment processing, shipping carriers for order delivery, and email service providers for order communications and marketing. These providers only have access to the information necessary to perform their services and are contractually obligated to protect your data.

All payment transactions are processed through Stripe, a PCI-compliant payment processor. We never store your complete credit card information on our servers. For details on how Stripe handles your payment data, please review Stripe's Privacy Policy at stripe.com/privacy.

Your data is stored on servers located in the United States. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

All Users

You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. You may request access to, correction of, or deletion of your personal data by emailing us at hello@bantuharvest.com.

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, opt out of the sale of personal information (we do not sell your data), and not be discriminated against for exercising your privacy rights.

European Residents (GDPR)

If you are located in the European Economic Area, you have rights under the GDPR including the right to access, correct, delete, restrict processing, and port your data. To exercise these rights, contact us at hello@bantuharvest.com.

We use your email address for order confirmations and shipping updates, account-related communications, and marketing and promotional content (only with your opt-in consent). You can unsubscribe from marketing emails at any time. Transactional emails related to your orders are not affected by marketing preferences.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this page periodically.

If you have questions about this privacy policy or how we handle your personal information, please contact us at hello@bantuharvest.com. We are committed to resolving any concerns promptly and transparently.